Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders. Since its founding, Speedaf has been committed to expanding its global network coverage, developing products to improve customer experience, and applying cutting-edge logistics technologies to optimize its services.
As the Sales Manager – Courier, you will be responsible for leading the sales team, driving business acquisition, and implementing commercial strategies to ensure growth and profitability in the Kenyan market.
Key Responsibilities
Team Leadership & Performance
Lead, coach, and manage a team of 2–4 Sales Representatives to exceed targets.
Run regular sales huddles, pipeline reviews, and field coaching sessions.
Implement incentive structures and performance improvement plans to drive accountability.
New Business Development
Drive acquisition of new B2B & B2C clients, focusing on high-volume shippers (SMEs, e-commerce, manufacturers, wholesalers).
Personally lead negotiations for key corporate and strategic accounts.
Develop territory plans to maximize coverage across Nairobi and surrounding areas.
Market Intelligence & Strategy
Maintain deep knowledge of Kenya’s courier and logistics landscape.
Monitor competitor activity, pricing, and service offerings (last-mile, same-day, freight).
Share regular insights with Operations and Pricing teams on market trends and customer needs.
Pricing & Commercial Strategy
Collaborate with Operations to develop competitive, customized proposals.
Apply strong understanding of cost drivers (fuel, delivery zones, weight brackets) to ensure profitable pricing.
Customer Experience & Retention
Ensure high service standards post-sale to minimize churn.
Act as an escalation point for key client issues, working closely with Operations for swift resolution.
Key Requirements
4–6 years’ experience in logistics/courier/freight sales within the Kenyan market.
Minimum 2 years in a supervisory or team lead role.
Proven success in acquiring new business and closing high-value deals.
