Factorhouse Ltd is a Credit Only Short-Term Loans company offering Quick, Same-Day Loans to Employed People. We are looking for Loans Officers to support our growing customer base. As a Loans Officer, your primary role is to maintain and grow a healthy loan portfolio through prudent loan administration and compliance with policies and procedures.
Responsibilities
Loan Review & Processing: Reviewing loan applications and processing of loans for disbursement. This includes ensuring full documentation and due diligence on every loan before processing for payment.
Customer Service Support: Continuously engaging with customers and maintaining strong positive relationships with borrowers.
Portfolio Management: Ensuring that all loans in your portfolio are collected at due dates.
Reporting: Preparation and presentation of comprehensive, timely, and reliable Daily, Weekly, and Monthly Collection and Portfolio Performance Reports.
Qualifications, Experience & Attributes
Bachelor’s degree or Diploma in a Business-related field.
At least 4 years’ experience in Microfinance, lending institutions, or SACCOs.
Proven background in Credit, loans, or debt management organizations.
Experience dealing with high-volume calling and hitting monthly targets.
Persuasive with strong communication skills.
Self-driven and demonstrate ability to work with minimum supervision.
Strong attention to detail and goal-oriented.
Outgoing and confident personality, able to operate at all levels.
How to Apply
To make an application, send in your application letter and an up-to-date C.V with telephone contacts for at least three current referees to careers@factorhouseltd.com before 21 APRIL, 2026. Indicate Loans Officer as the subject to your application.
How to Apply
To apply for this position, send your application letter and an up-to-date CV, including telephone contacts for at least three current referees, to careers@factorhouseltd.com no later than 21st April 2026. Ensure the subject line of your email is Loans Officer.
