HR Manager (Performance Management & Policy Implementation)

We are recruiting for a strategic, structured, and performance-driven HR Manager with proven experience in the pharmaceutical sector. The ideal candidate must demonstrate strong expertise in performance management systems and HR policy implementation within a regulated environment. This role is designed for a disciplined HR professional who is passionate about building accountability frameworks, enforcing governance standards, and driving measurable workforce performance. Experience operating in the pharmaceutical space is mandatory due to the compliance-sensitive nature of the industry.

Key Responsibilities

Performance Management & Workforce Effectiveness

• Lead the design, implementation, and continuous improvement of a robust performance management framework.
• Drive KPI setting, structured appraisal cycles, performance reviews, and corrective action plans.
• Embed a performance-driven culture across departments with clear accountability metrics.
• Manage underperformance processes in strict alignment with company policy and labor laws.
• Ensure performance systems are practical, measurable, and aligned to business strategy.

HR Policy Development & Implementation

• Review, strengthen, and enforce HR policies and procedures in line with Kenyan labor laws and pharmaceutical industry regulations.
• Ensure consistent policy interpretation and implementation across all departments.
• Lead disciplinary processes with procedural fairness and compliance discipline.
• Maintain well-structured HR documentation and governance systems.
• Monitor adherence to internal policies and recommend improvements where necessary.

Talent Management & Workforce Planning

• Oversee recruitment, onboarding, and retention strategies aligned to business growth.
• Implement succession planning and workforce capability development initiatives.
• Identify training needs and coordinate structured learning programs.

Compliance & Regulatory Oversight (Pharmaceutical Environment)

• Ensure strict adherence to labor laws and statutory obligations.
• Maintain HR audit readiness and regulatory documentation.
• Support compliance requirements specific to the pharmaceutical industry.

Employee Relations & Organizational Culture

• Provide strategic HR advisory support to management.
• Foster a culture centered on accountability, compliance, and performance excellence.
• Manage grievances, disciplinary matters, and conflict resolution processes professionally.

HR Reporting & Analytics

• Develop and present HR performance metrics and workforce reports.
• Analyze workforce data to support executive decision-making.
• Monitor trends in turnover, productivity, and employee performance.

Requirements and Qualifications

Education & Credentials

• Bachelor's degree in Human Resource Management.
• Qualified CHRP (Certified Human Resource Professional).

Experience

• Minimum 5 years of progressive HR experience.
• Mandatory experience working within the pharmaceutical industry.
• Demonstrated hands-on experience implementing performance management frameworks and enforcing HR policies.

Core Competencies

• Strong knowledge of Kenyan labor laws and compliance standards.
• Demonstrable expertise in performance management systems.
• Strong policy implementation and governance orientation.
• Structured, disciplined, and results-driven leadership approach.
• High integrity and confidentiality standards.
• Excellent communication and stakeholder management skills.
• Analytical mindset with the ability to interpret HR metrics and workforce data.

How to Apply

Interested and qualified candidates should apply online by visiting the following application link: Apply via MyJobMag. This will direct you to the Gap Recruitment Services Limited portal on www.careers-page.com.