Administration and Office SupportFull-TimeJunior-level(1-2 yrs)
Job Description
Amentum is seeking a UH Front Desk Clerk to provide front desk operation services for resident personnel while ensuring an exceptional level of customer service. This role is responsible for the efficient management of check-in and check-out processes, housing records, and resident inquiries. Amentum is a global leader in designing, engineering, and modernizing critical systems and programs of national importance across defense, security, intelligence, energy, and the environment.
Responsibilities
Provide front desk operation services to accommodate resident personnel, ensuring an exceptional level of customer service.
Perform check-in, check-out, and resident registration processes efficiently and professionally.
Assist residents with inquiries, concerns, and service requests, providing accurate information or escalating issues as necessary.
Maintain housing assignment records in accordance with program policies and procedures, ensuring data accuracy.
Manage room key issuance, inventory, and returns, ensuring proper security and accountability.
Monitor availability of accommodations, update room assignments, and inform residents of any facility guidelines or policies.
Assist with the scheduling of maintenance or repair requests, ensuring resident needs are addressed promptly.
Process and maintain housing paperwork and ensure compliance with all applicable requirements.
Maintain a clean, organized, and professional front desk environment.
Provide administrative support for housing-related reports, logs, and records as required by program management.
Requirements
1-3 years of relevant experience in customer service or front desk operations.
High school diploma or equivalent (KCSE).
Strong communication and interpersonal skills, with fluency in English for both written and verbal communication.
Proficiency in computer systems, including Microsoft Office Suite, for maintaining accurate records and generating reports.
Strong attention to detail and ability to prioritize tasks effectively in a fast-paced environment.
Must be in possession of a valid passport and be able to travel internationally.
Passport should be valid for a minimum of one (1) year or more at the time of hiring.
Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
How to Apply
Interested and qualified candidates should apply online via the Amentum careers portal. Visit www.amentumcareers.com to complete your application. Alternatively, you can follow the link https://www.myjobmag.co.ke/apply-now/1199757 to be directed to the application page.
