Job Description
About the Role\n\nMoPhones is a young company on a mission to provide high-quality renewed devices for all Kenyans. Through our marketplace, we offer trust and transparency so that our users can choose renewed products with confidence and ease. Our integrated financing solutions make them affordable for any budget.\n\nWe are looking for a Sales Force Manager to build, train, and manage a distributed network of Lead Generators. This person will be responsible for sourcing partner groups, onboarding and training lead generators, ensuring quality and motivation, and driving consistent growth in lead volume and conversions. This is a high-impact role ideal for someone who thrives in fast-moving environments, understands informal/gig ecosystems, and knows how to scale distributed sales networks.\n\n### Key Responsibilities\n\n#### Recruitment & Expansion\n* Identify and source networks of potential lead generators, including cab drivers, boda riders, insurance agents, mobile money operators, and other gig-economy workers.\n* Build partnerships with associations, SACCOs, fleet owners, gig platforms, and high-traffic community groups.\n* Run outreach campaigns, info sessions, and sign-up drives to grow the lead generator base.\n\n#### Training & Enablement\n* Develop simple, scalable training materials for new Lead Generators (WhatsApp modules, short videos, training decks, cheat sheets).\n* Deliver onboarding sessions—both in-person and remote.\n* Train Lead Generators on MoPhones value proposition, how to introduce the product, and how to submit high-quality leads.\n\n#### Performance Management\n* Track daily/weekly performance metrics: number of active Lead Generators, leads submitted, conversion rate, cost per lead.\n* Set performance targets and incentives that drive consistent activity and high-quality leads.\n* Identify top performers and nurture them into 'super agents.'\n\n#### Field Support & Motivation\n* Provide ongoing coaching and troubleshooting to keep Lead Generators engaged.\n* Run incentive programs, competitions, and recognition campaigns to increase activity.\n* Visit field locations to gather insights, observe interactions, and improve the sales playbook.\n\n#### Process & Systems Management\n* Work with product/tech teams to streamline the lead submission process (e.g., WhatsApp bots, simple forms).\n* Ensure that tele-sales feedback loops are functioning—Lead Generators should know when their leads convert and what their earnings are.\n* Maintain accurate records of sign-ups, training, activity levels, and payouts.\n\n#### Insights & Strategy\n* Analyze performance data to identify bottlenecks and improvement opportunities.\n* Continuously refine scripts, training, messaging, and incentives.\n* Inform the MoPhones leadership team on rollout progress and strategic direction.\n\n### Requirements\n\n* 3–6 years experience in sales force management, field sales, agent networks, or gig-worker operations.\n* BA/BSc/HND qualification.\n* Proven ability to scale distributed sales teams or community-based agents.\n* Strong communication and training skills (comfortable presenting to small and large groups).\n* Excellent relationship-building skills and understanding of Kenya’s gig economy.\n* Data-driven mindset with experience using dashboards, CRM/lead systems, or telesales tools.\n* Ability to work in a fast-paced startup environment and adapt quickly.\n\n### How to Apply\nInterested and qualified candidates should apply online via the MoPhones recruitment portal on Talentlyft at .
