Sales Coordinator/Administrator

The Sales Coordinator/Administrator will support the sales team by coordinating daily sales operations, managing customer orders, and ensuring efficient administrative processes within the sales department. This role is pivotal in maintaining the link between sales operations, logistics, and customer satisfaction.\n\n### Key Responsibilities\n- Coordinate and support day-to-day sales operations for office products, stationery distribution, and other company product categories.\n- Process customer orders, quotations, invoices, and delivery notes accurately and in a timely manner.\n- Maintain and update sales records, customer databases, and coordinate inventory with the warehouse team.\n- Monitor order fulfillment and follow up on deliveries to ensure customer satisfaction.\n- Prepare periodic sales reports, forecasts, and performance summaries for management.\n- Liaise with procurement and logistics teams to ensure product availability and timely dispatch.\n- Handle customer inquiries, complaints, and service requests professionally.\n- Support the sales team with tender documentation, proposals, and contract administration when required.\n\n### Requirements and Qualifications\n- Bachelor’s degree or diploma in Business Administration, Sales & Marketing, Supply Chain Management, or a related field.\n- Minimum of 5 years of experience in sales coordination, sales administration, or order management, preferably within the distribution, wholesale, or office supplies industry.\n- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with ERP or sales management systems.\n- Strong knowledge of sales administration processes, order processing, and customer relationship management.\n- Knowledge of tender documentation and corporate client handling will be an added advantage.\n- High level of accuracy and attention to detail in documentation and reporting.\n\n### Salary and Benefits\n- Kshs. 80,000 - 150,000.\n- Company benefits included.\n\n### How to Apply\nInterested candidates should send their application and CV to . The application deadline is .