Information Communication Technology Officer

Key Responsibilities

• Policy & Strategy Implementation: Implementing ICT policies, strategies, regulations, standards, and guidelines.
• Cybersecurity: Undertaking cybersecurity surveillance and making appropriate recommendations.
• Systems Audit & Innovation: Supporting systems audit and ICT innovation and commercialization initiatives.
• Sustainability: Supporting implementation of strategies on environmentally friendly digital technologies and e-waste management.
• Data Management: Assisting in the implementation of data management strategies and initiatives.
• Digital Transformation: Supporting digital transformation initiatives and providing technical support on digitalization of Government services.
• Infrastructure Management: Installing and configuring ICT systems, databases, applications, networks, data center services, and communication systems.
• Continuity & Backup: Supporting system and data backups, recovery, and implementation of standard operating procedures relating to ICT infrastructures and business continuity strategies.
• Performance Monitoring: Collecting ICT operational data for reporting and optimizing performance.
• Technical Support: Troubleshooting, diagnosing, and solving network, software, and hardware issues.
• Maintenance: Undertaking preventive measures, repairing, and maintaining ICT equipment and software applications.
• User Support: Manning ICT help desk services, providing end-user support, and capacity building.
• Risk Management: Assisting users with information security management issues and supporting implementation of ICT-related risk management strategies.

Requirements and Qualifications

• A Bachelor of Science degree in any of the following fields: Computer Science, Information Communications Technology, Information Technology, Computer Engineering, Computer Networking, Software Engineering, Business Information Technology, Data Science, Telecommunications Engineering, Electrical and Electronic Engineering, Cyber Security or equivalent qualification from a recognized institution.