Hospitality and TourismFull-TimeJunior-level(1-2 yrs)
Job Description
At Marriott, our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Responsibilities
Deliver a wide range of services to guide guests throughout their entire stay.
Process operational needs and address guest requests promptly.
Complete necessary reports and maintain professional communications.
Create a safe workplace by following company policies and procedures.
Maintain confidentiality and protect company assets.
Uphold high-quality standards regarding uniform, personal appearance, and professional conduct.
Perform physical tasks including standing, sitting, or walking for extended periods and lifting/carrying objects up to 10 pounds.
Requirements
Education: Degree or Diploma in Hospitality Management or a related field.
Work Experience: Minimum of 1–2 years of experience in a Front Office role.
Environment: Preferred experience in a hotel or luxury service environment, with 4- or 5-star hotel experience being highly desirable.
Interested and qualified candidates should apply online by visiting the Marriott recruitment page. You can apply directly through the following link: https://www.myjobmag.co.ke/apply-now/1166821 which redirects to the official Marriott careers portal.
