NRS Sacco is a modern Sacco dedicated to encouraging a saving culture among its members and contributing positively to the Kenyan economy. NRS Sacco offers a variety of tailor-made facilities, products, and services to enhance the economic welfare of its members in both informal and formal sectors.
This Branch Manager role at the Wangige branch is crucial for overseeing the daily operations, ensuring efficient service delivery, achieving financial targets, and maintaining high levels of customer satisfaction and regulatory compliance.
Job Duties
Oversee the daily operations of the branch to ensure efficient service delivery.
Ensure adherence to SACCO policies, procedures, and regulatory requirements.
Monitor and achieve sales targets, member growth, and profitability of the branch.
Maintain strong relationships with customers to ensure their satisfaction and loyalty.
Handle and resolve customer complaints and inquiries effectively.
Prepare and present branch performance reports to senior management.
Qualifications and Experience
Education: Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
Experience: At least 2 years of experience in banking, microfinance, SACCO’s, or a similar financial institution, with 1-2 years in a Branch managerial role.
Skills: Strong leadership and people management skills.
In-depth knowledge of Sacco operations, financial products, and services.
Good communication and interpersonal skills.
Ability to work under pressure and meet set targets.
High level of integrity and attention to detail.
How to Apply
Interested and qualified candidates should apply online through the Nrs Sacco portal:
