Unit Manager - Retail Business Healthcare Division - Western Region
Western Region
Posted 01 August, 2026
Deadline 14 August, 2026
InsuranceFull-TimeJunior-level(1-2 yrs)
Job Description
Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited.
Overall Responsibility
Responsible for meeting Retail Business and SMEs revenue targets, both new and renewal business from intermediaries and introducing the company’s product to intermediaries and partners.
Key Responsibilities
Drive growth of the respective Business Unit by meeting the revenue targets for both new and renewal Retail business (SME and Family/Individual healthcare products)
Introducing the company’s products and services to new and existing intermediaries and recruitment of new intermediaries as per the set targets.
Establish and maintain strong business relationships with potential intermediaries and partner to promote growth of business and meet revenue targets.
Identify new opportunities for growth in SMEs and Individual/Family Healthcare Products in order to drive sales.
Coordinate the training of intermediaries on products and processes for the Retail Business.
Co-ordinate any marketing campaigns to prospective customers
Ensure achievement of customer expectations in liaison with the relevant sections of the business
Ensure compliance to all insurance regulations and company’s policies and procedures while distributing the company’s products and services
Ensure timely payment of premium in line with the company’s credit policy
Provide market feedback to the Healthcare Operations Departments to ensure quality service delivery and profitable growth.
Conduct regular market analysis to identify changing trends, competitive landscape, and opportunities for growth
Handle all queries and issues from intermediaries and clients regarding company products and processes.
Any other duties assigned by management from time to time
Knowledge, Skills & Experience
At least 2 years’ experience in insurance sales especially in healthcare.
Strong understanding of the healthcare insurance products and sales
Excellent communication, negotiation, and presentation skills
Strong interpersonal skills and ability to build and maintain relationships.
High level of motivation and a results-oriented mindset.
High level of integrity and ethical standards.
Customer Focus
Academic and Professional Qualifications Required
Bachelor’s degree in Insurance, Marketing or a business-related field.
Certificate of Insurance (COP) or good progress in AIIK/ACII qualification
Post graduate diploma (AIIK, ACII or CIM)
How to Apply
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke so as to be received by Friday 14th August, 2026. Please indicate your preferred region or branch.
