Unit Manager - Retail Business Healthcare Division - Coast Region
Coast Region
Posted 01 August, 2026
Deadline 14 August, 2026
InsuranceFull-TimeJunior-level(1-2 yrs)
Job Description
Role Overview
The Unit Manager for the Retail Business Healthcare Division in the Coast Region is responsible for meeting Retail Business and SMEs revenue targets, both new and renewal business from intermediaries, and introducing the company’s products to intermediaries and partners.
Key Responsibilities
Drive growth of the respective Business Unit by meeting the revenue targets for both new and renewal Retail business (SME and Family/Individual healthcare products).
Introduce the company’s products and services to new and existing intermediaries and recruit new intermediaries as per the set targets.
Establish and maintain strong business relationships with potential intermediaries and partners to promote business growth and meet revenue targets.
Identify new growth opportunities in SMEs and Individual/Family Healthcare Products in order to drive sales.
Coordinate the training of intermediaries on products and processes for the Retail Business.
Coordinate marketing campaigns to prospective customers.
Ensure achievement of customer expectations in liaison with the relevant sections of the business.
Ensure compliance with all insurance regulations and company policies and procedures while distributing the company’s products and services.
Ensure timely payment of premiums in line with the company’s credit policy.
Provide market feedback to the Healthcare Operations Departments to ensure quality service delivery and profitable growth.
Conduct regular market analysis to identify changing trends, competitive landscape, and opportunities for growth.
Handle all queries and issues from intermediaries and clients regarding company products and processes.
Perform any other duties assigned by management from time to time.
Qualifications and Experience
Bachelor’s degree in Insurance, Marketing, or a Business-related field.
Post graduate diploma (AIIK, ACII or CIM) or Certificate of Insurance (COP) / good progress in AIIK/ACII qualification.
At least 2 years’ experience in insurance sales, especially in healthcare.
Strong understanding of healthcare insurance products and sales.
Excellent communication, negotiation, and presentation skills.
Strong interpersonal skills and ability to build and maintain relationships.
High level of motivation and a results-oriented mindset.
High level of integrity and ethical standards.
Customer focus.
How to Apply
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited via email at hr_recruitment@madison.co.ke so as to be received by Friday 14th August, 2026. Please indicate your preferred region or branch.
How to Apply
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited via Email: hr_recruitment@madison.co.ke so as to be received by Friday 14th August, 2026. Please indicate your preferred region or branch.
