Technology and Operations Support Intern

This internship is ideal for a motivated, tech-savvy individual with an interest in digital innovation, operations, and social impact. The role centers on supporting day-to-day tasks, strengthening systems, and ensuring that all tools and workflows enable high performance while remaining legally and ethically compliant, especially around data privacy and child protection.

Key Responsibilities

Review & Strengthen Tech Solutions

• Collaborate with BETL and Tiny Totos to assess the viability of the existing application and benchmark alternative tools.
• Research and prototype simple, scalable tools (spreadsheets, templates, lightweight platforms) that can improve affiliate and central operations.

Streamline Systems & Support Functions

• Document, map, and simplify workflows for training, finance tracking, affiliate communication, safeguarding, and central support functions.
• Design tools and systems that reduce duplication, minimize errors, and ease adoption by affiliates and BETL staff.

Data Management & Decision Support

• Assist in collecting, cleaning, integrating, and analysing data for tools such as the Skills Development Tool, BEQI, finance trackers, and legal compliance.
• Ensure all data usage aligns with legal requirements under Tanzanian law, specifically the Personal Data Protection Act, 2022 (PDPA).

Affiliate & Staff Engagement

• Support affiliate centres and BETL staff in adopting and using new systems, tools, and protocols.
• Collect user feedback and iterate systems to improve usability and relevance.
• Support internal tasks like documentation, reporting, and cross-team coordination.

Safeguarding & Compliance

• Ensure all systems, processes, and tools embed child protection and safeguarding requirements.
• Help monitor and document compliance with BETL’s safeguarding policies.
• Assist in training staff and affiliates on protocols and reporting procedures.

Mission Support

• Liaise with other BRAC staff as needed for cross-team collaboration and support.

Other Potential Tasks

• Ensure day care centre locations are accurately updated on Google Maps.
• Explore GIS-based solutions to support data-driven decisions for optimal expansion site selection.