Manager: IoT Product Development & Solutions

The Manager: IoT Product Development & Solutions is strategically required to plan, develop, and oversee the implementation and ongoing operations and reviews of solutions. This role ensures the availability and seamless functioning of the solutions and supports the teams/stakeholders involved.

The key driver KPIs for this role include the design, development, and instant implementation of customer solutions and their subsequent billing within SLA, alongside securing Customer UAT signoff within set timelines.

Key Responsibilities

• Lead the process of capturing and understanding customer requirements and designing solutions based on business needs.
• Collaborate with the Platform team and other Technical Vendors/Partners, including customer technical teams, to ensure a complete understanding of customer requirements.
• Lead the implementation of customer solutions by ensuring all integration parameters are addressed for a complete working solution.
• Ensure User Acceptance Tests (UATs) are performed and proper team training is conducted for new features/solutions (covering both customer teams and Vodacom Sales teams).
• Identify new and innovative IoT solutions and assist in scoping these with relevant stakeholders to ensure the continued relevance and growth of IoT revenue and customer experience.

Qualifications and Experience

Professional Qualifications

• A degree in Telecom Engineering, Electronic or Computer Science or Computer Engineering from a reputable university.

Technical Knowledge and Experience

• A minimum of 3 years of previous experience handling IT/IoT related Technical strategic planning, project management and reporting, sales, or product development.
• Excellent analytical skills with experience in IoT Sales performance trends.
• Hands-on experience related to IoT will be advantageous.

Behavioral Competencies

• Must possess good organizational skills with strong attention to details.
• Excellent communication skills.
• Ability to work effectively in a cross-functional setup up to C-Level.
• Strong Stakeholder Management skills (Local and International).

Note on Application: Vodafone encourages applications even if you don't meet every single criterion, as they value diverse backgrounds and skills.