Scheduler

Solvo is dedicated to changing how North American companies connect with talented, nearshore employees, leveraging the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses across more than 50 industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, and operating within the same time zone.

Role: Scheduler

This role is critical for managing the complex logistics of caregiver and client placements, ensuring efficient scheduling and compatibility.

Key Responsibilities

• Schedule Management: Create and optimize caregiver schedules.
• Strategic Matching: Pair caregivers with clients based on skills and compatibility.
• Crisis Response: Handle schedule changes and emergencies with speed and calm.
• Effective Communication: Act as the main link between staff and clients.
• Compliance: Ensure all documentation meets industry standards.

Qualifications and Attributes

The ideal candidate will possess the following:

• Education: BA/BSc/HND qualification.
• Experience: Proven experience in complex scheduling or logistics.
• Skills:
  • Strong problem-solving and decision-making abilities.
  • High level of empathy, patience, and professionalism.
  • Ability to adapt quickly to frequent schedule changes.
  • Excellent interpersonal and communication skills.