Sales and Collections Internship

This role is a Sales and Collections Internship at Tenakata, located in Kakamega. Tenakata is licensed by the Central Bank of Kenya as a Digital Credit Provider. Our platform is designed to empower small businesses in Africa by assisting with financial record-keeping and promoting financial literacy through business support coaching. We ensure the secure sharing of reliable financial information with financial institutions in order to extend services.

We are searching for a committed, deadline-driven sales intern to join our excellent sales team. The sales intern will complete all tasks assigned by the manager, which may include conducting market research, identifying business opportunities, generating sales leads, making cold calls, participating in meetings, and generally assisting the Sales team.

What You Will Do (Responsibilities)

• Work in pairs with Business development Officers and Collections Officers.
• Support and maintain an excellent work environment to achieve branch targets.
• Deliver first-rate customer service.
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities.
• Assist in contacting debtors to receive payment.
• Assist in following up on defaulters to recover payments.
• Carry out customer education and maintain relationships.
• Generating sales leads.

Qualifications and Requirements

• A good level of general education (Diploma or degree).
• Computer literacy.
• Education background in Sales/Marketing.
• Experience in a related field will be an added advantage.
• Experience in a financial institution will be an added advantage.