Sales and Collections Internship

The Sales and Collections Internship at Tenakata is designed for a committed, deadline-driven individual eager to join our sales team in Eldoret. Tenakata is licensed by the Central Bank of Kenya as a Digital Credit Provider, focused on empowering small businesses in Africa by assisting with financial record-keeping and promoting financial literacy through business support coaching. We facilitate the secure sharing of reliable financial information with financial institutions.

The intern will complete all tasks assigned by the manager, which may include conducting market research, identifying business opportunities, generating sales leads, making cold calls, participating in meetings, and assisting the Sales team.

Key Responsibilities (What You Will Do)

• Work in pairs with Business Development Officers and Collections Officers.
• Support and maintain an excellent work environment to achieve branch targets.
• Deliver first-rate customer service.
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends, and market opportunities.
• Assist in contacting debtors to receive payment.
• Assist in following up on defaulters to recover payments.
• Carry out customer education and maintain relationships.
• Generating sales leads.

Qualifications

• A good level of general education (Diploma or degree).
• Computer literacy.
• Educational background in Sales/Marketing.
• Experience in a related field will be an added advantage.
• Experience in a financial institution will be an added advantage.