Transport and LogisticsFull-TimeEntry-level(0-1 yr)
Job Description
As a Rider for Delivery Services, you will be responsible for the efficient collection and delivery of parcels, documents, and goods. This role involves planning routes, ensuring the safety of items during transit, maintaining delivery records, and providing professional customer service. Additionally, the rider is responsible for the upkeep and safe operation of the company motorcycle.
Key Responsibilities
Collection and Delivery of Items
Collect parcels, documents, or goods from dispatch points as scheduled.
Verify delivery details including recipient name, address, and contact information before departure.
Deliver items safely and within agreed timelines.
Plan efficient routes to minimize delays and fuel consumption.
Prioritize urgent or express deliveries where applicable.
Handling and Care of Goods
Handle parcels carefully to prevent damage, loss, or tampering.
Ensure fragile or sensitive items are transported appropriately.
Secure all items properly during transit.
Report any damaged or suspicious packages immediately to the supervisor.
Documentation and Record Keeping
Obtain proof of delivery (signature, name, ID number, or company stamp).
Maintain accurate delivery logs and daily reports.
Reconcile collected cash (for cash-on-delivery services) with dispatch records.
Submit all required documents at the end of each shift/day.
Customer Service and Professional Conduct
Maintain a polite and professional attitude when interacting with customers.
Respond to customer inquiries courteously and escalate complaints when necessary.
Ensure the motorcycle is clean, fueled, and well maintained.
Wear protective gear (helmet, reflective jacket, gloves) at all times.
Observe all traffic laws and road safety regulations.
Report accidents, incidents, or mechanical faults immediately.
Qualifications and Requirements
Minimum KCSE certificate (or equivalent).
Valid motorcycle riding license (Class A).
Certificate of Good Conduct.
Previous experience in delivery services is an added advantage.
How to Apply
Interested and qualified candidates should apply online via the Accurex recruitment portal at accurex.pipohris.io.
How to Apply
Interested and qualified candidates should apply online via the Accurex recruitment portal at https://accurex.pipohris.io. Ensure you follow all instructions on the application page.
