Relationship Manager - Retail Banking

Guaranty Trust Bank Plc (GTB), a foremost Banking Group headquartered in Lagos, Nigeria, and listed on the Nigeria and London Stock Exchange, is seeking a Relationship Manager for Retail Banking based in Nairobi, Kenya. This role requires a dedicated professional to manage customer relationships within the SME or Retail segments, focusing heavily on sales, deposits generation, and portfolio growth.

Qualifications and Experience

Candidates must meet the following criteria:

• Bachelor's degree in any related field from a recognized institution.
• Minimum of 4-5 years of relevant experience in SME or Retail banking relationship management, or sales within a financial institution.
• Proven track record in deposits generation, customer acquisition, and portfolio management.
• Hands-on experience in cross-selling banking products such as digital banking and loans.
• Experience working in a branch environment with demonstrated customer engagement and sales skills.
• Familiarity with regulatory frameworks, compliance standards, and credit analysis.