The role of the Regional Store Coordinator, Reliever is to oversee inventory management across the Company’s retail centers, extending to field-based agents within the South Nyanza region. This role involves regular travel within the station region.
Core Responsibilities
Retail Centers Day-to-Day Assistance
- Liaise with the warehouse team to ensure that inventory is readily available for sale.
- Offer assistance to retail executives to ensure they meet their KPIs.
- Liaise with the sales team to review retail center executives on potential improvement areas.
- Initiate requests for declaration signoffs for missing inventory.
- Report cases of inventory damages/losses to allow for insurance claims to be initiated.
- Initiate discussions revolving around new initiatives geared at ensuring retail centers are efficient and effective in services rendered.
- Conduct regular inventory audits, whether scheduled or impromptu.
- Review existing processes and controls to ensure they are optimized to reduce redundancies within the chain.
- Represent the department in all scheduled meetings with either internal or external stakeholders within the region that involve inventory management and retail center management.
- Conduct handovers from retail center executives to relievers and vice versa.
- Vet relievers to ensure that they meet the requisite qualifications needed to run the retail centers.
- Request for payment for relievers for days worked.
- Sit in for interviews when required alongside Human Resources during the onboarding of new retail center executives.
- Liaise with the sales team and marketing team to identify potential sites that might be considered as new retail centers.
- Conduct regular checks on assets at the retail centers to ensure that they are in good working order.
- Liaise with the Admin team to schedule repairs at the retail centers.
- Liaise with the Admin team to engage landlords on any issues that might exist.
Order and Inventory Management
- Initiate inventory movements and requests from the warehouse to retail centers.
- Liaise with the warehouse team to resolve any inconsistencies that come with deliveries done at the retail centers.
- Liaise with retail center executives to ensure that inventory management standards are met, including but not limited to FIFO (First In, First Out) amongst others.
- Liaise with the warehouse and retail centers executives to provide packaging for products that are defaced.
- Regular review of all processes currently in place aimed at achieving best inventory management practices.
- Be on the lookout for any new and emerging trends that relate to the industry that can be implemented to increase efficiency.
- Coordinate inventory reconciliation.
- Validation of all products marked as obsolete and damaged that are to be returned to the warehouse.
- Engage field agents to periodically validate inventory holding.
Compliance
- Ensuring basic maintenance standards and compliance with health and safety regulations at all retail centers, including but not limited to ensuring permits and licenses are displayed.
Innovation
- Be on the lookout for new trends within the supply chain field that will improve and enhance inventory management processes.
- Recommend to management new processes, or the need to revamp existing processes to efficiently assist the day-to-day operations of the retail centers.
Qualifications and Experience
A strong candidate will typically possess the following attributes:
- Hold a degree qualification preferably in Supply Chain Management, Statistics, or any Finance Related Field.
- Have 2-3 years’ working experience in Finance, Supply Chain Management and/or Statistics.
- Demonstrate knowledge in contract management.
- Are able to work comfortably with and maintain large volumes of data in Excel.
- Demonstrate knowledge and working experience with an ERP, preferably SAP.
- Can multi-task and address contesting priorities.
- Are goal-oriented and organized team player.
- Demonstrate proficiency in computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Possess excellent verbal & written communication skills.
- Have the ability to work remotely under minimal supervision.
