Receptionist

Key Responsibilities

The successful candidate will manage the front desk and provide comprehensive administrative support, including:

• Greeting and welcoming visitors professionally.
• Managing security and telecommunications systems efficiently.
• Handling all incoming queries and complaints via phone, email, and general correspondence.
• Transferring calls to the appropriate staff members promptly.
• Taking and ensuring messages are passed to the correct staff member in a timely manner.
• Managing the scheduling and availability of meeting rooms.
• Receiving, sorting, and dispatching daily mail, couriers, and parcels.
• Handling transcription, printing, photocopying, and other general administrative tasks.
• Maintaining accurate records of necessary information (e.g., client's messages, instructions, or arrangements).
• Handling travel arrangements for staff.
• Coordinating both internal and external events.
• Managing office inventory such as stationery, equipment, and furniture.
• Overseeing external office services like cleaners and maintenance service providers.
• Maintaining reception safety and hygiene standards.

Required Qualifications

Candidates must possess a degree qualification as specified below.