The East Africa Market Development Associates (EAMDA) is a research, programmes implementation and management company working across multiple industries and agricultural value chains in Africa. We specialise in development implementation initiatives in partnership with public and private sector actors. The Manager of People and Culture is responsible for driving organizational success by developing and implementing holistic people strategies, fostering a positive, inclusive, and ethical workplace culture, and overseeing all core HR functions.
Key Responsibilities
People Strategy and Culture
- Champion and embed the organization’s values, culture, and ways of working across all teams.
- Translate organizational strategy into people and culture priorities, initiatives, and practices.
- Support leadership in fostering an inclusive, ethical, and high-performance culture.
- Lead internal culture-building initiatives, including staff engagement activities and feedback mechanisms.
Talent Acquisition and Onboarding
- Coordinate end-to-end recruitment processes, including job design, advertising, shortlisting, interviews, and onboarding.
- Ensure recruitment practices promote diversity, equity, and inclusion.
- Design and implement structured onboarding processes to support staff integration, productivity, and alignment with organizational values.
Performance Management and Development
- Coordinate performance management processes, including goal setting, reviews, and feedback cycles.
- Support managers to conduct effective performance conversations and development planning.
- Identify training and capacity development needs and coordinate relevant learning interventions.
- Support career growth, succession planning, and internal talent development.
Employee Experience, Engagement, and Wellbeing
- Act as a trusted point of contact for staff on people-related matters.
- Support staff wellbeing initiatives, including psychosocial support, work-life balance, and safe work practices.
- Manage employee relations issues in a fair, confidential, and solutions-oriented manner.
- Conduct staff satisfaction or engagement surveys and support action planning.
Policies, Compliance, and HR Operations
- Develop, review, and implement people and culture policies in line with Kenyan labor laws and best practices.
- Ensure compliance with statutory requirements, contracts, HR records, and audits.
- Maintain accurate and confidential employee records.
- Coordinate disciplinary, grievance, and exit processes in line with policy and legal requirements.
Payroll and Benefits Coordination
- Coordinate payroll inputs, benefits administration, leave management, and statutory deductions in collaboration with finance.
- Ensure timely and accurate people-related data for reporting and audits.
Safeguarding, Ethics, and Risk
- Support safeguarding, code of conduct, and ethical compliance across the organization.
- Coordinate staff awareness and training on safeguarding, workplace conduct, and organizational policies.
- Support reporting and management of safeguarding or ethical concerns in line with policy.
Key Relationships
- Internal: Management team, project staff, finance, and operations teams
- External: Recruiters, training providers, statutory bodies, consultants
Qualifications and Experience
- Bachelor’s degree in Human Resource Management, Organizational Psychology, Business Administration, or a related field.
- At least 5–7 years’ experience in HR or People & Culture roles, preferably within NGOs, development programs, or mission-driven organizations.
- Strong understanding of Kenyan labor laws and HR best practices.
- Proven experience working in donor-funded programs, NGOs, or multi-stakeholder environments is an added advantage.
- Experience supporting audits and compliance reviews is desirable.
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