Associate, Human Resources

The Associate, Human Resources role supports comprehensive HR operations for PSI's assigned office(s) in Kenya, ensuring alignment with organizational standards and local legal requirements. This role focuses on recruitment, employee relations, HR administration, compliance, payroll, and learning & development, all while embodying PSI's core organizational values.

Responsibilities and Duties (What You'll Do)

Recruitment & Onboarding

• Support recruitment processes of staff, ensuring alignment with organizational standards and local legal requirements of the assigned office(s).
• Facilitate onboarding of staff, including orientation on employment terms, code of conduct, and entitlements under the assigned office(s).

Employee Relations & HR Administration

• Maintain accurate personnel records for the assigned office(s), ensuring confidentiality.
• Support the interpretation and application of HR policies in the context of the assigned office(s).
• Provide guidance on employee benefits, including health coverage, leave entitlements, and retirement schemes.
• Act as a contact point between staff and HR management for general queries.

Compliance & Contract Management

• Prepare and administer employment contracts, ensuring consistency with the assigned office(s) and local labor regulations.
• Monitor probation, contract renewals, and terminations in line with organizational policy, local labor laws, and office(s)’ obligations.

Payroll & Benefits

• Support the preparation of payroll data for staff under the assigned office(s).
• Ensure accurate deductions, reporting, and compliance with statutory obligations.
• Assist in administering benefits (medical, insurance, retirement) as per organizational policy and provisions.

Learning & Development

• Coordinate staff training and development initiatives for the assigned office(s).
• Support performance management processes, including annual reviews and performance improvement plans.

Organizational Values

• Embody PSI’s values: Measurement, Pragmatism, Honesty, Trust, Collaboration, and Commitment.

Note: This is not an exhaustive list of all tasks. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities. No travel is required for this position.

Required Qualifications, Experience, and Skills (What You'll Bring)

• Bachelor's degree (or international equivalent) in a related field.
• At least 3 years of related experience. Equivalent combination of relevant education and experience may be substituted.
• Working knowledge of HR operational functions and compliance requirements.
• Excellent organizational and administrative skills with keen attention to detail and timeliness. Able to multi-task and meet deadlines in ambiguous and rapidly changing environments.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, SharePoint).
• Working knowledge of HRIS-based software, ATS, LMS, and other HR systems (Meridian, Unit 4, iCIMS). Able to pick up new technologies and systems quickly.
• Able to maintain complete confidentiality for sensitive issues and information.
• Strong analytical and problem-solving skills. Able to think creatively and approach tasks or problems in a new or different way.
• Excellent collaboration, customer service, relationship building/management and consensus building skills. Able to respond calmly and confidently in any situation.
• Excellent verbal and written communication skills.
• Demonstrated experience working with international staff or within Host Country Agreement frameworks (preferred).