IT & Digital Marketing Intern

Responsibilities

Customer Service Support

• Respond to customer inquiries via phone, email, and social media.
• Maintain accurate customer records and manage shareholder documentation.
• Support the handling of complaints and track issues through to resolution.
• Contribute ideas to improve customer satisfaction and service delivery.

IT Support Functions

• Assist in installing, configuring, and maintaining computer hardware and software.
• Provide first-level technical support and troubleshoot basic network issues.
• Support user account setup and data protection efforts including backups.
• Help log technical support requests and maintain records of IT assets.

Digital Marketing Support

• Manage social media platforms including content creation and engagement.
• Support the creation and updating of website banners and text content.
• Assist in drafting and sending email marketing campaigns.
• Monitor social media engagement and website performance using analytics.

Requirements & Qualifications

• Degree in Digital Marketing, Communications, Public Relations, or related field.
• At least 2 years practical experience in IT and social media management.
• Proficiency with content creation software (e.g., Canva, Adobe Suite).
• Demonstrated interest in the real estate industry and property marketing.
• Portfolio of previous digital projects or successful academic campaigns is an advantage.

How to Apply

Interested candidates should submit their application to: recruitment@kimisituinvest.co.ke