Installation Supervisor - Nakuru

Responsibilities

• Operations Coordination: Coordinate with dispatch for daily appointments and manage the transportation and staging of materials to customer premises.
• Job Completion: Ensure 100% successful completion of job tickets as scheduled and track lead closure status.
• Performance Management: Manage installer clusters to ensure a target of at least 2 installations per day, conduct daily gate meetings, and perform performance appraisals.
• Inventory & Tools: Ensure all installers have necessary KYC Kits and toolboxes for physical work. Reconcile inventory and accessories picked versus those deployed.
• Route Planning: Design Route Plans (PJP) within the territory and ensure ways of work governance metrics are met.
• Compliance & Reporting: Reconcile paid tickets not fulfilled within 24 hours, sign off on returns/refunds for failed installations, and provide detailed daily work reports and timesheets.
• Training: Responsible for onboarding and technical training of the installers.

Qualifications

• Education: BA/BSc/HND in Networks, Technical, Electrical, or an equivalent qualification.
• Certification: Professional Qualification in Project Management Techniques.
• Technical Skills: Strong troubleshooting, splicing, and racking abilities.
• Soft Skills: Excellent interpersonal, communication (oral and written), negotiation, and advocacy skills.
• Other Requirements: IT Literacy and business education are added advantages. Must be able to operate effectively in a performance-driven environment with a focus on problem-solving and customer satisfaction.

How to Apply

Interested candidates should send their CV to talentsourcing@sheerlogicltd.com by 28th February 2026.