Sheer Logic Management Consultants (SLMC) is seeking an Installation Supervisor to be based in Nakuru. The role involves overseeing the entire installation process, ensuring efficient coordination between dispatch and installers, and maintaining high standards of technical execution and customer service. The supervisor is responsible for managing installer clusters, tracking job completion, and ensuring all field work meets the company's governance metrics.
Responsibilities
Operations Coordination: Coordinate with dispatch for daily appointments and manage the transportation and staging of materials to customer premises.
Job Completion: Ensure 100% successful completion of job tickets as scheduled and track lead closure status.
Performance Management: Manage installer clusters to ensure a target of at least 2 installations per day, conduct daily gate meetings, and perform performance appraisals.
Inventory & Tools: Ensure all installers have necessary KYC Kits and toolboxes for physical work. Reconcile inventory and accessories picked versus those deployed.
Route Planning: Design Route Plans (PJP) within the territory and ensure ways of work governance metrics are met.
Compliance & Reporting: Reconcile paid tickets not fulfilled within 24 hours, sign off on returns/refunds for failed installations, and provide detailed daily work reports and timesheets.
Training: Responsible for onboarding and technical training of the installers.
Qualifications
Education: BA/BSc/HND in Networks, Technical, Electrical, or an equivalent qualification.
Certification: Professional Qualification in Project Management Techniques.
Technical Skills: Strong troubleshooting, splicing, and racking abilities.
Soft Skills: Excellent interpersonal, communication (oral and written), negotiation, and advocacy skills.
Other Requirements: IT Literacy and business education are added advantages. Must be able to operate effectively in a performance-driven environment with a focus on problem-solving and customer satisfaction.
How to Apply
Interested candidates should send their CV to talentsourcing@sheerlogicltd.com by 28th February 2026.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 28th February 2026. Make sure to specify the job title and location in the subject line.
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