Human Resources Manager

Role Purpose

The Human Resources Manager is responsible for developing, implementing, and managing HR strategies, policies, and processes across C4 Transport and XCMG Kenya. The role ensures effective talent acquisition, performance management, compensation and benefits administration, employee relations, training and development, and full compliance with Kenyan labor laws, with the objective of building a productive, engaged, and high-performing workforce.

Key Responsibilities

Recruitment & Onboarding

• Manage end-to-end recruitment for all positions across both business units.
• Ensure timely sourcing, selection, and onboarding of qualified candidates.
• Coordinate induction programs to support employee integration.

Performance Measures:

• Recruitment time-to-fill ≤30 days for non-managerial roles.
• 100% onboarding completion rate.

Performance Management

• Implement and manage performance appraisal systems.
• Support managers in setting objectives, conducting reviews, and developing staff.
• Monitor performance outcomes and follow up on development plans.

Performance Measures:

• Annual performance appraisal completion rate ≥95%.
• Individual development plans in place for all employees.

Compensation & Benefits

• Administer payroll, benefits, and incentive schemes in coordination with Finance.
• Conduct regular salary benchmarking to ensure market competitiveness.
• Ensure accuracy and confidentiality in payroll processing.

Performance Measures:

• Zero payroll errors.
• Annual compensation benchmarking completed.

Employee Relations & Compliance

• Manage employee grievances, disciplinary cases, and conflict resolution.
• Ensure compliance with Kenyan employment legislation and internal HR policies.
• Maintain accurate employee records and documentation.

Performance Measures:

• All disciplinary cases handled in line with policy and labor law.
• 100% compliance with labor and statutory requirements.

Training & Development

• Identify organizational and individual training needs.
• Coordinate internal and external training programs.
• Monitor training effectiveness and employee feedback.

Performance Measures:

• Minimum of two training sessions conducted per quarter.
• Training feedback score ≥4 out of 5.

HR Reporting & Analytics

• Prepare and submit HR reports and workforce metrics.
• Provide data-driven insights to management for decision-making.
• Maintain HR dashboards and compliance records.

Performance Measures:

• Monthly HR reports submitted by the 5th of each month.

Requirements

Education & Professional Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree or recognized HR certification (e.g., CHRP) is an advantage.

Experience

• Minimum of 5 years’ experience in Human Resources.
• At least 2 years in an HR management role in Kenya.
• Experience in transport, equipment, or rental industries is an advantage.

Knowledge & Skills

• Strong knowledge of Kenyan labor laws and employment practices.
• Proficiency in HRIS, payroll systems, and Microsoft Office tools.
• Experience with digital HR platforms is an advantage.

Core Competencies

• Strong interpersonal and communication skills.
• High level of confidentiality and ethical conduct.
• Effective conflict resolution and problem-solving ability.
• Organizational, leadership, and cultural sensitivity skills.
• Proactive and results-oriented approach.

Language

• Fluent in English and Swahili.
• Additional local languages are an advantage.