Human Resource Business Support Coordinator

Key Responsibilities

• Recruitment and Onboarding: Coordinate recruitment processes by preparing appointment letters and contracts, ensuring all documentation is complete and properly filed. Oversee employee onboarding and induction programs, including training staff on HR systems.
• Learning and Development: Support organizational learning and development initiatives, coordinate employee participation in training programs, organize logistics for training activities, and manage training reimbursement processes via NITA claims.
• HRIS and Records Management: Administer HRIS functions including leave management and performance modules. Maintain accurate employee records and HR data, ensuring staff changes are correctly updated for payroll processing.
• Employee Relations and Welfare: Support disciplinary processes by transcribing hearings and maintaining case records. Manage employee welfare administration, including medical scheme coordination, provident fund, and final dues processing.
• Performance Management: Coordinate performance management activities by ensuring Performance and Learning Forms are completed and submitted within required timelines.
• Administrative Support and Compliance: Draft staff correspondence such as contract modifications and salary increment letters. Oversee HR compliance, track contract renewals, and guide staff through exit and clearance procedures.

Requirements and Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• CHRP-K Finalist.
• Minimum 3 years’ experience in a similar HR generalist or HR operations role.
• Proficiency in the use of AI tools is an added advantage.
• Excellent organizational and administrative skills with strong attention to detail.
• Ability to handle confidential information with integrity.
• Strong communication and interpersonal skills.

Success in this Role

• Efficient and timely recruitment and onboarding processes.
• Accurate and well-maintained employee records and HR systems.
• Smooth coordination of learning and development activities.
• Strong compliance with HR policies and employment regulations.