Our client is seeking an HR Specialist to manage core HR processes and ensure smooth employee lifecycle management. This role involves recruitment support, onboarding, HRIS data management, compliance, payroll coordination, and employee relations. The HR Specialist ensures that employees are supported, records are accurate, and the organization remains compliant with labor regulations. This position offers a full-time, remote working arrangement while being based in Nairobi.
Responsibilities
Recruitment Support
- Post job openings across job boards and career sites.
- Screen resumes and assist recruiters in scheduling interviews.
- Communicate with candidates during early-stage hiring.
Onboarding & Offboarding
- Prepare offer letters, new hire packets, and orientation schedules.
- Ensure completion of compliance documentation (I-9, E-Verify, tax forms, direct deposit).
- Conduct exit processes (equipment retrieval, system access removal, exit interviews).
Employee Records & HRIS
- Maintain accurate employee data in HRIS (BambooHR, ADP, Gusto, Zenefits, or similar).
- Track PTO, benefits enrollment, and employee status changes.
- Generate HR reports (headcount, turnover, compliance).
Payroll & Benefits Support
- Partner with finance/payroll teams to reconcile hours, benefits, and deductions.
- Assist with benefits enrollment, open enrollment periods, and employee inquiries.
- Validate payroll data before processing.
Policy & Compliance
- Draft and update HR policies, employee handbooks, and SOPs.
- Ensure compliance with labor laws (FMLA, FLSA, ADA, EEOC) and multi-state regulations.
- Maintain records audit-ready for external reviews.
Employee Relations
- Act as point of contact for employee questions and concerns.
- Support performance management processes and employee engagement programs.
- Document and escalate sensitive issues to HR leadership.
Training & Development Support
- Coordinate employee training sessions and compliance certifications.
- Track completion of required training and development milestones.
Requirements
Minimum Requirements:
- 2+ years of HR support or operations experience.
- Degree qualification (BA/BSc/HND).
- Proficiency with HRIS systems (BambooHR, ADP, Gusto, Zenefits, or similar).
- Familiarity with U.S. labor law compliance.
- Microsoft Office and Google Workspace proficiency.
Ideal Skills & Experience:
- SHRM-CP, PHR, or similar HR certification.
- Experience with multi-state or international payroll and compliance.
- Industry exposure in SaaS, professional services, or high-growth startups.
- Process improvement or HRIS implementation experience.
Key Metrics for Success (KPIs)
- 100% completion of onboarding/offboarding checklists on time.
- Payroll and benefits reconciled with zero errors.
- HRIS data accuracy (no outdated or incomplete records).
- Compliance records consistently audit-ready.
- Positive feedback from employees on HR responsiveness.
How to Apply
Interested and qualified candidates should visit the application portal at Pavago on apply.workable.com to submit their application.
