The HR and Administration role at Meditest Diagnostic is crucial for ensuring comprehensive Human Resource management and effective administrative operations within a healthcare environment. The successful candidate will be responsible for the full spectrum of HR functions, ensuring legal compliance, managing staff welfare, and upholding operational standards, preferably within a busy hospital setting.
Key Duties and Responsibilities
- Manage sensitive and confidential information effectively.
- Conduct daily hospital rounds to identify issues or areas of concern and discuss findings with the Head of Operations.
- Handle the entire hiring and onboarding process for new employees.
- Manage payroll and staff benefits administration.
- Ensure adherence to labour laws and compliance standards.
- Administer the grievance procedure, ensuring all disputes are resolved in a timely manner.
- Oversee all employee terminations and exits.
- Ensure the security of company assets and maintain the confidentiality of all company-related documents.
- Ensure employees are disciplined, punctual, well-groomed, and presentable, especially the front desk, billing, and patient coordinators.
Required Qualifications for the Position
The successful candidate must meet the following criteria:
- Education: Hold a Degree in Human Resource Management or Business Administration from a reputable institution.
- Professional Membership: Must be a registered member of IHRM (Institute of Human Resource Management).
- Experience: At least 2-3 years of relevant experience, preferably acquired within a busy hospital environment.
- Specialization: Specialization in a specific HR function is considered an added advantage.
- Knowledge/Compliance: Must possess experience in data protection compliance and remain abreast of current practice standards and regulations.
Key Skills and Competencies
Candidates should demonstrate proficiency in:
- Effective time management skills and the ability to multitask.
- Keen attention to detail with a high degree of accuracy.
- Outstanding communication and interpersonal skills.
- Observing confidentiality and possessing good analytical skills.
- Ability to work effectively under pressure.
- Good judgement and conflict-resolution skills.
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