AAA Growers is one of the leading exporters of premium and prepared vegetables from Kenya and the largest commercial grower and exporter of chillies from Kenya. We aim to provide quality products which redefine what innovative, healthy, and delicious vegetables should be.
Job Objective
We are seeking to recruit a dynamic, detail-oriented, and results-driven Head of Quality Assurance to join our team. The successful candidate will play a key role in ensuring full compliance with food safety, quality, and regulatory standards while driving process control, customer complaint resolution, CCP management, and continuous improvement initiatives within the high-care production environment to achieve consistent product excellence and customer satisfaction.
Tasks and Responsibilities
Process Controls
- Challenge the existing process flow and QA controls targeting improved finished product quality, shelf-life performance, and raw material utilization.
- Provide feedback to the QA manager / Technical manager on any aspects that are preventing the QA function from working at optimal levels.
- Ensure that laid down Quality management systems are adhered to at all times during the production process to ensure that the finished product fully conforms in terms of quality, safety, legality, and authenticity.
- Ensure cool chain is observed strictly during produce handling from intake through dispatch.
- Provide full-time traceability during produce handling and guarantee effective stock rotation for both semi-processed produce and finished product.
- Spearhead high-care product concession and product change sheet controls.
- Participate in all maintenance and hygiene hand-back after all high-care packhouse maintenance activity to positive release all maintenance activities undertaken back to production.
Finished Product and Packaging Specifications
- Act as the prime custodian and contact person for all finished product and packaging specifications for high care.
- Trigger all finished product and packaging specifications reviews in line with existing product specifications requirements.
- Circulate and make all high-care workers aware of all finished product and packaging once in circulation, including label specifications.
- Ensure all packaging and finished product specifications are available and updated.
Customer Complaints Handling
- Trigger all high-care products customer complaints and claims investigations.
- Together with the QA manager, investigate all customer complaints, trending of such, and ensuring corrective actions are put in place to avoid re-occurrence.
CCP Lead Person
- Ensure the two Critical Control Points (CCPs) are effective, well-monitored, and regularly challenged for effectiveness.
- Oversee effective monitoring of CCP stations by having adequately trained personnel supervising the process.
- Familiarize and domesticate all CCP processes.
- Complete the new product HACCP evaluation analysis and record for all high-care products and forward to the QA manager for approval and filing.
- Ensure finished product specifications are available and in use for all new products.
Product Labels Controls
- Serve as the contact person for all high-care packhouse labels controls and approvals.
- Familiarize with existing label control procedures, including work instructions and print procedures.
- Spearhead all high-care mislabeling or label near-miss control incidences and generate an improvement plan to execute.
- Ensure daily product label expiry dates approvals are conducted in a timely fashion.
Cool Chain Controls
- Ensure high-care cold room units are fully operational.
- Update effective cold room temperature monitoring records.
- Ensure real-time temperature monitoring devices are fully functional and active.
- Oversee effective cold room doors maintenance to enhance cooling effectiveness.
- Perform any other duties as may be assigned from time to time by the immediate supervisor, manager, or senior management.
How to Apply
Interested and qualified? Go to AAA Growers on www.aaagrowers.co.ke to apply.
