The Depot Operations Coordinator role is permanent and on-site in Mombasa, Kenya. The coordinator will oversee day-to-day operations at the container depot, ensuring safe, efficient, and compliant handling, storage, movement, and documentation of containers while optimising yard utilisation and supervising depot staff.
Key Responsibilities
Operational Oversight
- Supervise daily depot activities including container receipt, stacking, storage, shifting, and release.
- Ensure accurate container inventory control and real-time yard status updates.
- Coordinate container movements with equipment operators (reach stackers, forklifts, RTGs).
- Monitor turnaround times (TAT) and ensure operational KPIs are met.
Safety & Compliance
- Enforce safety procedures and ensure compliance with OSHA/DOSH and company safety standards.
- Conduct daily toolbox talks and safety inspections.
- Ensure proper handling of damaged, hazardous, or special containers.
- Investigate incidents, near-misses, and implement corrective actions.
Staff Supervision
- Allocate duties and supervise yard clerks, equipment operators, security, and casual labor.
- Monitor attendance, discipline, and performance of depot staff.
- Coach, train, and mentor staff on SOPs and safe work practices.
- Participate in staff performance reviews and shift planning.
Documentation & Systems
- Ensure accurate documentation of container movements (EIRs, gate passes, damage reports).
- Update depot management systems and ensure data accuracy.
- Prepare daily, weekly, and monthly operational reports.
- Coordinate with customs, shipping lines, transporters, and clearing agents.
Asset & Equipment Management
- Ensure proper yard layout, stacking plans, and space optimization.
- Assist in planning preventive maintenance schedules for handling equipment.
Customer & Stakeholder Coordination
- Liaise with shipping lines, transporters, and clients on container availability and issues.
- Handle operational queries, delays, and escalations professionally.
- Support audits, inspections, and client visits.
Candidate Requirements
- Knowledge and understanding of the shipping industry.
- 4+ years working experience in a similar position.
- Bachelors/Diploma in a business related field.
- Competent user of the Microsoft Office suite including Outlook, Excel and Word.
- Fluent in English with excellent communications skills, both oral and written.
- Strong time management skills and ability to multi-task in a fast-paced environment.
