IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Our customers are start-ups, small and medium-sized enterprises and large multinationals, with unique goals.
Role Overview
This position sits at the heart of our growing global organisation. You will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business.
Key Responsibilities
Managing everything on-site at the centre.
Rising to every challenge and solving problems effectively.
Conducting tours for prospective customers to showcase the workspace.
Identifying opportunities for upselling to existing customers.
Providing exceptional customer service to ensure every client becomes a brand ambassador for IWG.
What We Offer
A fun, challenging, and rewarding career path.
Comprehensive induction training and excellent ongoing learning and development.
Fantastic prospects for promotion within a global organization.
Generous, achievable incentives and sociable working hours.
Access to a wide range of flexible, personalised workplace benefits supporting mental, physical, and financial wellbeing.
About You
Ideally, you’ll have some experience delivering against targets while leading a small, close-knit team. You may have run a flexible workspace centre before, or managed a store, restaurant, or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is your mindset:
Passion: Bringing positivity and passion to work every day to serve diverse prospects and guests.
Drive: A collective drive for success to deliver the results you're looking for.
Resilience: A relentless focus on business priorities, regardless of obstacles.
Qualifications and Requirements
A Bachelor's degree (BA/BSc) or Higher National Diploma (HND).
Proven experience in a customer-centric leadership or management role.
Ability to meet and exceed performance targets.
Strong commercial acumen and natural sales skills.
How to Apply
Interested and qualified candidates should apply online through the International Workplace Group careers portal at careers.iwgplc.com.
How to Apply
Interested and qualified candidates should visit the IWG careers portal to apply: International Workplace Group Careers. Alternatively, you can follow the application link provided on the job board: Apply Now
