Aspire Lending Limited is part of an international organization whose main objective is to lower rates so as to enable customers to pay their loans and finance their businesses. Aspire provides competitive rates to help customers achieve their dreams and lower their repayment terms.
The Role
Reporting to the Sales Team leader, the Business Relationship Officer is responsible for generating and managing logbook loan business by sourcing clients, maintaining strong customer relationships, and ensuring loan growth while maintaining portfolio quality.
Key Responsibilities
Identify, source, and recruit new clients interested in logbook loans.
Market and sell logbook loan products to individuals and SMEs.
Explain loan terms, interest rates, repayment schedules, and conditions clearly to clients.
Conduct preliminary client assessments and collect required documentation.
Build and maintain strong client relationships to encourage repeat business and referrals.
Follow up on prospective clients and convert leads into approved loans.
Ensure proper KYC documentation and compliance with internal policies.
Monitor client repayments and follow up on overdue accounts in coordination with the collections team.
Achieve monthly sales and portfolio growth targets.
Maintain accurate records of client interactions and pipeline.
Provide market intelligence and competitor feedback to management.
Participate in marketing campaigns, activations, and field visits.
Ensure excellent customer service before, during, and after loan disbursement.
Key Performance Indicators (KPIs)
Number of new logbook loans booked.
Loan portfolio growth.
Portfolio at Risk (PAR) within acceptable limits.
Client retention and repeat business rate.
Revenue generation targets.
Minimum Qualifications & Experience
Diploma or Degree in Business Administration, Marketing, Finance, or related field.
At least 1–3 years’ experience in microfinance or logbook loan sales.
Strong negotiation and persuasion skills.
Excellent communication and relationship management skills.
Ability to work under pressure and meet targets.
Knowledge of microfinance regulations and lending procedures.
Key Competencies
Sales-driven and results-oriented.
High integrity and ethical standards.
Customer-focused.
Strong networking skills.
Good analytical and reporting skills.
How to Apply
Interested and qualified candidates should forward their CV to: hr@aspirelending.co.ke using the position as the subject of the email. Alternatively, applicants can apply through the MyJobMag portal at https://www.myjobmag.co.ke/job-application/1195529.
How to Apply
Interested and qualified candidates should forward their CV to: hr@aspirelending.co.ke using the position as the subject of the email. You can also apply online through the portal at https://www.myjobmag.co.ke/job-application/1195529.
