Tenakata is licensed by the Central Bank of Kenya as a Digital Credit Provider. Our platform is designed to empower small businesses in Africa by assisting with financial record-keeping and promoting financial literacy through business support coaching. We ensure the secure sharing of reliable financial information with financial institutions to extend financial services to Micro, Small, and Medium Enterprises (MSMEs).
Role Overview: Business Development Officer - Nakuru
This role is critical for driving the growth of Tenakata's client base in Nakuru. The Business Development Officer is responsible for client recruitment, providing necessary business and financial advisory services, facilitating access to finance, and ensuring portfolio quality through rigorous loan monitoring and repayment management.
Key Responsibilities
- Recruitment and Onboarding: Facilitating the recruitment processes, including collecting baseline data of the MSMEs on the TENAKATA mobile app.
- Mentorship: Conducting mentoring to MSMEs to ensure they receive relevant and adequate advisory services to meet their business development targets.
- Access to Finance: Supporting your portfolio of MSMEs with various aspects of accessing finance, including application processes and managing funds received for purposes of scaling their businesses.
- Loan Management: Contributing to conducting loan appraisals and monitoring disbursed loans to ensure they are used for the intended purposes and repayments are made on time.
- KYC and Due Diligence: As the first point of contact, conduct proper due diligence and Know-Your-Customer (KYC) checks to ensure that the customer is viable in accordance with laid down procedures.
- Relationship Management: Work with partnered Collections Officers to serve customers using a relationship management approach, gather market intelligence, and create and maintain relationships with market authorities.
- Repayment Management: Responsible for the portfolio's repayment rate through consistent follow-up, maintaining accurate interactions on company systems, negotiating repayment schedules, and setting discretionary limits on loan amounts.
- General Duties: Perform other duties as directed by the branch manager or as the Company may from time to time designate as forming part of the Employee’s job description.
Qualifications and Experience
- University graduate degree or Diploma in Business Administration, Accounting, Entrepreneurship, Project Management, or equivalent.
- A minimum of one (1) year of experience in the MSME field.
- Hands-on experience or knowledge in MSME businesses, including within informal settings and micro enterprises development will be an added advantage.
- Additional training or on-job training on financial management and literacy in the MSME sector will be an added advantage.
- Prior experience in sales is an added advantage.
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