CDL, founded in 2003, is looking for a Business Development Executive specializing in the Clearing and Forwarding (C&F) sector. This role focuses on driving sales performance, implementing strategic plans, and delivering exceptional customer service to achieve business objectives.
Key Responsibilities
Sales Performance
Implement sales plans based on overall business objectives and strategy, monitoring performance and applying corrective actions as necessary.
Develop and apply pricing structures for key clients and lead negotiations on contracts and conditions.
Analyze market trends and suggest strategies to react to changing business environments.
Conduct targeted client visits based on prospective leads.
Customer Service
Identify the critical needs of key clients and communicate them to operations managers and supervisors to ensure first-class service delivery.
Manage freight forwarding and order processing activities based on freight rate purchases and service agreements with shipping lines, airlines, and international partners.
Conduct bi-annual customer satisfaction surveys and implement necessary improvements for key accounts.
Lead monthly account reviews with clients.
Reporting
Analyze and profile client accounts based on performance, value, and potential, generating periodic reports.
Generate monthly sales operations reports for consultative review with management.
Keep leadership updated on customer needs and relevant market intelligence.
Requirements
Experience
Minimum of 5 years of professional experience in the Clearing and Forwarding (C & F) industry.
Qualifications
Diploma or Degree in Commerce, Business Administration, or a related field.
Education background should include BA/BSc/HND or Diploma levels.
How to Apply
Interested and qualified candidates should apply online via the CDL recruitment portal at https://www.myjobmag.co.ke/apply-now/1161686, which redirects to the cdl.zohorecruit.com application platform.
How to Apply
Interested and qualified candidates should apply online through the CDL Human Resource portal hosted on Zoho Recruit. You can access the application link here: https://www.myjobmag.co.ke/apply-now/1161686. Ensure you sell your skills in the cover letter section provided on the application form.
