Tenakata is licensed by the Central Bank of Kenya as a Digital Credit Provider. Our platform is designed to empower small businesses in Africa by assisting with financial record-keeping and promoting financial literacy through business support coaching. We ensure the secure sharing of reliable financial information with financial institutions.
The role of the Business Development Officer in Kakamega is crucial for Tenakata's mission. This position involves managing a portfolio of Micro, Small, and Medium Enterprises (MSMEs), driving recruitment, providing mentoring, facilitating access to finance, and ensuring loan performance.
Key Responsibilities (What You Will Do)
- Facilitating the recruitment processes, including collecting baseline data of the MSMEs on the TENAKATA mobile app.
- Conducting mentoring to the MSMEs to ensure they receive relevant and adequate advisory services to meet their business development targets.
- Supporting your portfolio of MSMEs with various aspects of access to finance, including application processes and managing funds received for purposes of scaling their businesses.
- Contributing to conducting loan appraisals and monitoring disbursed loans to ensure they are used for the intended purposes and repayments are made on time.
- Perform other duties as directed by the branch manager.
- Know-Your-Customer and Due Diligence: As the first point of contact of the business with the customer, conduct proper due diligence and KYC to ensure that the customer is a viable customer in accordance with laid down procedures.
- Relationship Management: Work with partnered Collections Officers to serve customers by a relationship management approach, gather intelligence (Intel), and create and maintain relationships with market authorities.
- Repayment: In charge of the portfolio's repayment rate through consistent follow-up, maintaining accurate interactions on company systems, negotiation of repayment schedules, and setting discretionary limits on loan amounts. (The Collection Officer uses ‘soft’ (non-intrusive) collection methods to get repayments from the customer).
- Performing such other tasks and duties as the Company may from time to time designate as forming part of the Employee's job description.
Qualifications
- Education: University graduate degree or Diploma in Business Administration, Accounting, Entrepreneurship, Project Management or equivalent.
- Experience: A minimum of one (1) year experience in the MSME field.
- Added Advantages:
- Hands-on experience or knowledge in MSME businesses, including within informal settings and micro enterprises development.
- Additional training or on-job training on financial management and literacy in the MSME sector.
- Prior experience in sales.
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