The Branch Business Expansion Manager role is critical for leading the planning, design, and execution of infrastructure projects related to HF Group's physical branch network. This includes branch revamps, new branch fit-outs, and general expansion works, ensuring all projects align with strategic goals and are delivered efficiently, often managing budgets exceeding KES 200M+.
Principle Accountabilities
Project Management:
- Lead planning, design coordination, procurement, and execution of branch revamps, branch fit-outs, and expansion works.
- Ensure projects are delivered within approved timelines, budgets (approx. KES 200M+), and quality standards.
Maintenance Oversight:
- Develop and implement preventive and corrective maintenance schedules for Group facilities and equipment.
- Oversee service contracts, repairs, and upgrades to ensure optimal building functionality.
Budget & Cost Control:
- Prepare and monitor project and maintenance budgets; ensure cost efficiency and value-for-money procurement.
- Track project expenditures and report variances to management.
Health, Safety & Compliance:
- Enforce adherence to statutory, environmental, and occupational safety requirements.
- Coordinate with regulators, auditors, and consultants to ensure full compliance.
Stakeholder Engagement:
- Liaise with internal business units to capture user requirements and align infrastructure projects with strategic needs.
- Manage external contractors, architects, engineers, and service providers for effective delivery.
Reporting & Documentation:
- Maintain accurate project schedules, status reports, contract records, and compliance documentation.
- Provide regular progress updates to Head, Branch Business and project steering committees.
Key Competencies and Skills
- Proficiency in project management tools and software.
- Knowledge of construction standards, building codes, and regulatory frameworks.
- Strong financial acumen in Capex/Opex management.
- Familiarity with property management systems and maintenance planning.
- Understanding of health, safety, and environmental compliance requirements.
- Strong leadership and people management skills.
- Excellent written and oral communication skills.
- Strong interpersonal and negotiation skills for managing diverse stakeholders.
- Customer orientation with focus on staff and client experience.
- Strategic thinking, problem-solving, and decision-making abilities.
- Result-oriented, adaptable, and able to manage competing priorities.
Minimum Qualifications, Knowledge and Experience
- Bachelor’s Degree in Construction Management, Facilities Management, Project Management, or related field.
- Project Management Certification (PMP, PRINCE2, or equivalent) preferred.
- Health, Safety & Environment (HSE) training/certification is an added advantage.
- Minimum of 3-5 years’ proven experience in project and facilities management, with at least 2 years in a managerial capacity with experience in new bank branch opening.
- Demonstrated experience in managing multi-million-shilling construction, fit-outs and maintenance projects.
- Strong vendor/contractor management and negotiation skills.
- Experience in financial/budget management for capital projects.
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