As a BOSC Housing Porter at Amentum, you will be responsible for maintaining a safe workplace and ensuring that safety remains the highest priority. You will act as a primary point of contact for tenants, facilitating check-in and check-out procedures, managing housing unit inspections, and ensuring high standards of customer service within the housing department. Amentum is a global leader in designing, engineering, and modernizing critical systems and programs of national importance across defense, security, intelligence, energy, and the environment.
Responsibilities
Maintain a safe workplace and ensure safety is the highest priority.
Comply with all Environmental Health and Safety (EHS) and Quality Assurance requirements and goals.
Provide information and materials to divisions as necessary to ensure adequate and legal documentation.
Interact with customers daily to inform them of policies and procedures during check-in/check-out.
Provide keys and processing check-in/check-out documents to tenants.
Assist tenants with lockouts and other minor service issues.
Maintain accurate records related to occupancy, supply, and office activity.
Perform housing unit inspections to ensure quality service standards.
Monitor occupancy status in the managed units.
Utilize the reservation system correctly to ensure bookings are entered accurately.
Handle furniture, linen, or any other movement and request replacements as needed.
Process service calls for building maintenance and follow up on service orders with respective departments.
Manage keys in strict compliance with key control procedures.
Adhere to all Department of State (DOS) and Amentum policies, regulations, and Standard Operating Procedures (SOP).
Maintain knowledge of all relevant safety standards related to the area of responsibility.
Perform additional duties and projects as assigned.
Requirements
Experience: Two (2) years of comparable customer service experience.
Education: A high school diploma or GED (KCSE equivalent).
Physical Fitness: Ability to lift up to 70 lbs.
Adaptability: Ability to work in a fast-paced environment and rapidly adapt to changing priorities and schedules.
Competencies: Cross-cultural sensitivity with an international perspective and excellent organizational/time management skills.
Technical Skills: Strong computer skills, specifically in Microsoft Word, Outlook, and Excel.
Communication: Expert communication skills to facilitate and disseminate information.
How to Apply
Interested and qualified candidates should apply via the Amentum careers website at www.amentumcareers.com. Applications can also be submitted through the dedicated application portal linked in the recruitment notice.
How to Apply
Interested and qualified candidates should apply online via the Amentum careers portal at www.amentumcareers.com. You can also access the application through the following direct link: Apply Here.
