FSD Africa, created in 2012, is a £30 million financial sector development programme or 'FSD’ based in Nairobi. It is funded by the UK Government’s Department for International Development (DFID) and aims to reduce poverty across sub-Saharan Africa by building financial markets that are efficient, robust and inclusive.
Role Summary
The Assistant, Programmes works closely with internal teams and external partners to ensure communications operations are well organised, timely, and aligned with organisational standards. This role is central to building the administrative systems, processes, and coordination practices that enable the Communications team to work efficiently, transparently, and collaboratively. It requires the ability to juggle multiple priorities, with work varying in intensity depending on events, campaigns, and reporting cycles.
Requirements
Qualifications and Education
- An undergraduate degree from a recognised university in Project Management, Business Administration, Development Studies with a minimum of 1 year of experience, OR a Higher Diploma with at least 2 years’ experience.
- Excellent written and spoken English.
Essential Experience, Knowledge, and Skills
- At least 1 year experience in administrative or project administration roles, with demonstrated responsibility for setting up, maintaining, or improving administrative systems or workflows.
- Proven experience working in multi-cultural, international, or regionally oriented organisations, supporting teams, partners, or stakeholders across different contexts.
- Strong organisational skills, with the ability to bring structure, order, and clarity to complex, fast-moving work.
- Proven ability to manage multiple workstreams using trackers, timelines, and clear documentation.
- Ability to work effectively in high-demand environments, prioritising competing tasks, responding to shifting deadlines, and proactively anticipating needs.
- Strong interpersonal skills, with the ability to build effective working relationships with internal and external stakeholders.
- Strong written English, with the ability to draft clear, concise routine communications and administrative documentation.
- Experience working with digital tools for coordination, tracking, and documentation (i.e. Excel, Microsoft Forms, CRM or stakeholder databases such as Salesforce, and project management tools).
- Basic experience working with content management systems (i.e. WordPress, Drupal, or similar) and supporting the production of newsletters or mailing campaigns.
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