Role Overview
The Assistant Manager for Business Development (Broker Business Corporate & Public Sector) at First Assurance Kenya (a subsidiary of Absa Bank Limited) is responsible for supporting the delivery of targeted business growth, specifically within the non-medical insurance sector. The role involves managing key broker relationships and ensuring high-quality service delivery while meeting financial and regulatory standards.
Key Responsibilities
Business Development
- Relationship Management: Manage broker relationships to deliver targeted premium outputs.
- Pipeline Management: Oversee business pipeline quotation processing and ensure transmission to brokers within established Turnaround Times (TATs).
- Service Level Agreements: Develop and operate SLAs with brokers for differentiated and high-quality service delivery.
- Interdepartmental Coordination: Adhere to interdepartmental service level standards in liaison with the Underwriting team across various branches.
- Cross-Selling: Drive cross-selling initiatives for corporate business and handle other special assignments as allocated.
- Market Intelligence: Collect market intelligence through continuous research (articles, publications, networking, etc.) to stay ahead of market developments.
- Opportunity Assessment: Evaluate market opportunities regarding competitor sales sources and influence market entry strategies.
- Knowledge Management: Categorize, store, and distribute market research findings to protect and utilize knowledge capital.
Financial Management
- Target Achievement: Deliver on financial parameters including Gross Written Premium (GWP), loss ratios, and cross-selling targets.
- Debt Management: Manage broker debt in accordance with the standard debt management protocols.
- Expenditure Control: Monitor and control budgets for travel, events, and promotional items.
- Brand Activities: Plan and allocate funds for brand management events and activities according to the structured calendar.
Operations & Compliance
- Regulatory Alignment: Stay updated on legislation and insurance industry developments that impact the Business Advantage unit.
- Compliance: Coordinate regulatory compliance for brokers, including licensing and onboarding requirements as per ABC Third Party Standards.
Management Reporting
- Performance Reporting: Prepare accurate production reports and statistical data for management review.
- Representation: Represent the department in business reporting forums in the absence of the Head of Department.
Qualifications and Experience
- Education: A Bachelor’s degree in a business-related field such as Actuarial Science, B.Com Insurance, or Business Administration.
- Advanced Certification: Higher Diplomas in Business, Commerce, and Management Studies are required.
- Experience: 7 – 10 years of experience in sales management and business development within the Insurance industry.
- Specialization: At least 5 - 6 years of the experience must be in General Insurance at a management level.
- Professional Qualifications: ACII/Diploma in Insurance (UK), AIIK/Diploma in Insurance (Kenya), or significant progress toward completing these certifications.
How to Apply
Interested and qualified candidates should apply online via the Absa Workday portal by following the application link provided below.
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