Hospitality and TourismFull-TimeMid-level(3-5 yrs)
Job Description
Reporting to the Executive Housekeeper, the Assistant Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department. The role ensures the highest standards of cleanliness and service are maintained throughout the hotel's guest rooms, public areas, and heart-of-the-house areas.
Key Responsibilities
Consistently offer professional, friendly, and engaging service.
Supervise the day-to-day operation of the department to ensure service standards are followed.
Maintain guest rooms and public areas to the highest standard of cleanliness.
Monitor labor costs while ensuring effective scheduling and department productivity.
Assist with preventative maintenance programs while working with the Chief Engineer.
Address guest concerns and react quickly, logging and notifying proper departments as required.
Manage the departmental budget in a fiscally responsible manner.
Ensure effective communication, including coaching and performance management.
Attend regularly scheduled departmental meetings and follow safety/sanitation policies.
Report necessary maintenance items and perform other duties as assigned.
Qualifications
College Degree in Administration of Hotel Management or equivalent.
3 to 5 years of experience in a Housekeeping management position, preferably in a 5-star hotel.
Excellent communication and interpersonal skills in English.
Strong management skills and the ability to inspire others.
Familiarity with PMS Opera is an advantage.
Previous leadership experience is required.
Computer literate in Microsoft Windows applications.
Physical Requirements
Frequent standing and walking throughout the shift.
Occasional lifting and carrying up to 30 lbs.
Occasional kneeling, pushing, pulling, and ascending/descending stairs or ladders.
Interested and qualified candidates should apply online via the following link: Apply Here. This will redirect you to the Fairmont Hotels & Resorts application page on smartrecruiters.com.
