Administrative Assistant

The role of the Administrative Assistant is critical as the first point of contact for clients, patients, or visitors, providing essential administrative and customer support services. This position is vital for ensuring excellent customer reception, responding to all enquiries and feedback promptly, and maintaining a clean and safe facility environment for all customers.

Equity Afia is a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans.

Role Overview and Responsibilities

This role serves as the first point of contact for clients, patients, or visitors, providing administrative and customer support services. This role is key to ensuring a receiving customer, responding to all enquiries and feedback, and ensuring the facility is clean and safe for customers.

Qualifications and Experience

• Diploma in Front Office Administration/Business Administration/ Health Records, or an equivalent qualification.
• At least two (2) years working in a service-oriented industry.
• Proficiency in computer skills (especially Health Management Information Systems).
• Good communication and interpersonal skills.