Total Security Surveillance Ltd is a reputable and fast-growing provider of integrated private security solutions in Kenya. To strengthen our Training Academy and ensure operational excellence across all deployments, we are seeking to recruit a Training Manager.
The Training Manager will play a strategic role in shaping the skills, efficiency, and professionalism of our security personnel.
Key Responsibilities
- Recruitment, Vetting, and Onboarding
- Lead the recruitment and selection of security personnel, ensuring alignment with the company’s standards and PSRA regulations.
- Conduct thorough background checks, vetting, and verification of prospective guards.
- Oversee the onboarding process, ensuring new recruits are effectively inducted into company policies, culture, and operational procedures.
- Training Program Design and Development
- Develop, implement, and continuously update comprehensive training programs for guards and security staff.
- Ensure all training syllabus are aligned with PSRA requirements and incorporate emerging security trends, best practices, and technological advancements.
- Integrate specialized training modules for high-risk operations, VIP protection, emergency response, and customer service.
- On-the-Job and Practical Training
- Organize and deliver regular on-the-job training sessions, simulations, and practical exercises to reinforce classroom learning.
- Conduct scenario-based drills to assess guard readiness for real-life security incidents.
- Ensure that all personnel demonstrate competency in the use of security tools, alarm systems, access control technologies, and surveillance equipment.
- Performance Monitoring and Follow-Up
- Establish a structured system to monitor and evaluate the performance of guards post-training.
- Provide coaching, mentorship, and refresher training to address identified skill gaps.
- Maintain detailed training records and performance assessments for all security staff.
- Curriculum Review and Compliance
- Consistently review and update the training syllabus to meet evolving PSRA standards and regulatory requirements.
- Incorporate lessons learned from field operations, incident reports, and industry developments into training content.
- Ensure that all programs meet national security standards and promote operational efficiency.
- Strategic Planning and Leadership
- Advise senior management on training needs and strategic development of human resources in security operations.
- Identify emerging threats, industry trends, and technology innovations to enhance the capabilities of security personnel.
- Develop key performance indicators (KPIs) to measure training effectiveness and operational impact.
- Collaboration and Stakeholder Engagement
- Coordinate with operations, client management, and control room teams to ensure training is relevant and practical.
- Foster relationships with industry partners, PSRA, and other security stakeholders for knowledge sharing and professional development.
- Health, Safety, and Emergency Preparedness
- Ensure all guards are trained in first aid, fire safety, emergency response, and crowd management.
- Monitor compliance with occupational health and safety standards during all training activities.
Requirements
- Proven experience designing and delivering training programs for security personnel.
- Minimum 5 years’ experience at a managerial level in the private security industry.
- Bachelor’s degree in Security Studies, Criminology, or a related field.
- Work experience in GSU, National Youth Service (NYS), Military, or Police will be an added advantage.
- Registration with NITA or PSRA is an advantage.
- Strong leadership, communication, and organizational skills.
- Proficiency in computer applications relevant to training management and reporting.
