Tour Sales Consultant

Africa Safari Trips is seeking an experienced Tour Sales Consultant based in Nairobi. The role involves managing client communications, crafting detailed travel itineraries, managing invoices, gathering client feedback, and contributing to overall sales targets for East African safari destinations.

Key Responsibilities

• Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times.
• Itinerary Preparation: Create detailed itineraries that include all client requests and services.
• Invoice Management: Generate accurate invoices for confirmed bookings and follow up on timely payments.
• Feedback Collection: Consistently gather post-safari feedback and address any concerns.
• Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips.
• Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction.
• Sales Contribution: Support achievement of weekly and monthly sales targets.

Qualifications & Requirements

• Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
• Minimum of 3 years of experience in the travel industry, specifically in tour consulting or hotel operations.
• Strong communication skills both written and verbal, especially with the English-speaking international market.
• Proven experience in selling East Africa (Kenya, Uganda, and Tanzania) as a travel destination.
• Ability to handle multiple client requests efficiently.
• Highly organized with strong deadline management.
• Willingness to work varied hours when necessary.

How to Apply

Send your resume to careers@africasafaritrips.com. Use position in the subject line by 15th August 2026.