Tour Consultant

Key Accountabilities

• Itinerary Development: Develop and customize high-quality itineraries for corporate, leisure, MICE, and specialty groups, ensuring 100% alignment with client objectives and budget.
• Operations Management: Manage end-to-end tour operations, coordinating flights, hotels, transfers, excursions, and supplier arrangements to achieve a 98%+ service delivery accuracy rate.
• Supplier Relations: Negotiate and secure competitive rates with local and international suppliers to optimize margins and reduce operational costs.
• Client Retention: Strengthen client relationships by providing proactive communication, rapid issue resolution, and exceptional after-travel support, contributing to high client retention scores.

Job Requirements

• Diploma or Bachelor’s degree in Tourism Management, Travel & Hospitality, Business Administration, or a related field.
• Professional certification in IATA/UFTAA, Tour Operations, Travel Consultancy, or GDS systems (Amadeus/Galileo/Sabre) is an added advantage.
• 7+ years of proven experience in tour operations or travel consultancy within a reputable travel agency or tour company.
• Demonstrated hands-on experience in group travel management, corporate travel, and specialized itineraries (e.g., educational, business, MICE).

What We Offer

• Medical Cover for Self & Dependants.
• Opportunity to grow within a dynamic and fast-growing Travel Management Company.