Terminal Manager

The Terminal Manager is responsible for ensuring the efficient execution of container transfer operations from ICDN (Inland Container Depot Nairobi) to NICT (Nairobi Inland Cargo Terminal) and delivering high-quality services to customers clearing their containers at NICT. The Container Freight Station (CFS) facility is strategically located adjacent to the SGR Nairobi Terminus.

Specific Duties & Responsibilities:

• Conduct effective resource planning and allocation to ensure all areas are adequately staffed and equipped.
• Coordinate with the appointed Transport team to allocate trucks required for container transfer to NICT.
• Plan terminal operations activities to ensure organized stacking, cleanliness, seal audits, and seamless verification operations per industry standards.
• Implement daily operations reports and monitor consistency in execution, taking corrective action as necessary.
• Maintain accurate records of all activities, particularly those involving third parties such as KPA, KRA, and NICT Customers.
• Supervise operations teams to facilitate smooth information flow and service delivery.
• Ensure high standards of safety in NICT operations, including labor, equipment, and third-party service providers.
• Ensure compliance with KRA, KPA, and Shipping lines documentation and cargo movement processes.
• Ensure that cargo is released with valid delivery orders, client documents, and customs documents.
• Execute any other duties reasonably assigned by Management from time to time.

Qualifications & Requirements:

• Education: Bachelor’s degree in Logistics and Supply Chain Management, Shipping and Port Management, Business Administration or Management, Transport or Maritime Studies or a related field.
• Experience: Minimum 5–8 years of progressive experience in logistics, shipping, or terminal operations.
• Supervisory Experience: At least 3 years in a supervisory or managerial role within a CFS, port, or warehouse environment.
• Proven Expertise:
  • Container handling and storage operations.
  • Customs clearance procedures.
  • Coordination with KPA, KRA, shipping lines, and transporters.
  • Inventory control and documentation systems.
• Essential Knowledge & Skills:
  • Strong knowledge of Cargo documentation.
  • Strong knowledge of CFS yard planning and cargo flow management.
  • Strong knowledge of Safety and compliance regulations.
  • Strong knowledge of Fleet and equipment utilization (reach stackers, forklifts).
  • Excellent leadership, team management, and decision-making abilities.
  • Strong communication and stakeholder management skills.