Edenbridge Capital is a non-bank financial services company registered in Kenya. We offer loans, guarantees, and insurance products. Individuals, small, and medium businesses have the potential to thrive, but lack access to capital required to do so. We are looking for a Tele-Collections Intern to bring their vibrant leadership style and business acumen to a role where growth, innovation, and impact matter.
Key Responsibilities
Conduct outbound calls to clients to remind them of outstanding payments.
Negotiate payment plans and follow up on commitments made by debtors.
Maintain accurate and detailed records of all collection activities and client interactions.
Provide professional customer service by resolving billing inquiries and addressing client concerns.
Ensure confidentiality and integrity when handling sensitive financial information.
Work collaboratively with the collections team to achieve set performance targets.
Requirements
Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related field.
Excellent communication & interpersonal skills with a professional phone presence.
Ability to work both independently and as part of a team.
Basic knowledge of debt collection processes & customer service principles.
High attention to detail & accuracy in record-keeping.
Ability to handle confidential information with integrity.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Prior experience in customer service, call center, or debt collections is an added advantage.
How to Apply
To be considered, send your CV, Cover letter & passport photo to: hr@edenbridgecapital.co.ke. Indicate the job title in the subject and location fulfillment center. Deadline: 12th APR 2026
How to Apply
Send your CV, Cover letter & passport photo to: hr@edenbridgecapital.co.ke. Indicate the job title (Tele- Collections Intern- Nyahururu) in the subject line. Deadline: 12th APR 2026.
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