Tele-Collections Intern - Machakos

Bring your vibrant leadership style and business acumen to a role where growth, innovation, and impact matter. This internship role is focused on tele-collections, where the individual will use phone-based communication to manage debt collection processes while maintaining professional customer service standards and accurate records.

Responsibilities

• Contacting clients via telephone to manage and negotiate debt collection processes.
• Providing excellent customer service while resolving payment inquiries.
• Maintaining high attention to detail and accuracy in record-keeping.
• Handling confidential information with high integrity.
• Working effectively both independently and as part of a team to meet organizational goals.

Requirements

• Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field.
• Excellent communication and interpersonal skills with a professional phone presence.
• Ability to work both independently and as part of a team.
• Basic knowledge of debt collection processes and customer service principles.
• High attention to detail and accuracy in record-keeping.
• Ability to handle confidential information with integrity.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Prior experience in customer service, call center, or debt collections is an added advantage.

How to Apply

To be considered, send your CV, Cover letter, and passport photo to: hr@edenbridgecapital.co.ke.

Please indicate the job title in the subject and include the location fulfillment center (Machakos).

Deadline: 12th April 2026