Sr. Product Manager (Fraud, Risk & AML)

Key Responsibilities

Product Strategy & Ownership

• Define and execute the product roadmap for fraud, GRC, and AML platforms aligned with Equity Group’s Africa Recovery and Resilience Plan (ARRP).
• Drive adoption of AI/ML-based fraud detection and behavioral analytics using NetGuardians.
• Lead the implementation of ServiceNow GRC modules for policy management, risk assessments, and audit automation.
• Ensure alignment with regional regulatory frameworks (e.g., CBK, BoU, RURA, FATF, GDPR).

Solution Design & Delivery

• Translate regulatory and operational risk requirements into scalable product features.
• Oversee deployment of transaction monitoring, sanctions screening, and case management systems.
• Collaborate with compliance, legal, and cybersecurity teams to ensure end-to-end coverage of risk controls.
• Ensure solutions are secure, auditable, and scalable across multiple jurisdictions.

Agile Product Management

• Manage product backlog, sprint planning, and release cycles in an Agile environment.
• Write user stories and acceptance criteria for fraud, GRC, and AML use cases.
• Track KPIs such as fraud detection rate, false positive reduction, and compliance SLA adherence.

Stakeholder Engagement

• Partner with Risk, Compliance, Internal Audit, and IT to align product features with business needs.
• Lead change management efforts including training, documentation, and stakeholder onboarding.
• Engage with external vendors (e.g., NetGuardians, ServiceNow) and regulatory bodies.

Innovation & Continuous Improvement

• Stay current with global trends in financial crime, RegTech, and digital risk.
• Evaluate and drive implementation of AI/ML models for anomaly detection and predictive risk scoring.
• Foster a culture of proactive risk management and continuous improvement.

Core Accountabilities and Deliverables

• Define and maintain a clear product vision and roadmap for Banking & Financial Services specific automation and AI product roadmap.
• Act as the primary liaison between business units, IT, and development teams to gather, validate, and prioritize user requirements.
• Governance frameworks for risk and compliance automation.
• Reports on fraud trends, risk posture, and regulatory compliance.

Qualifications and Experience

Technical and Leadership Competencies

• Proficiency in managing the full product lifecycle: discovery, design, development, testing, deployment, and iteration.
• Expertise in NetGuardians, ServiceNow GRC, and AML platforms is a plus.
• Strong understanding of fraud typologies, regulatory frameworks, and risk management.
• Experience with Agile methodologies (Scrum, SAFe).
• Familiarity with data privacy laws (e.g., GDPR, DPDP Act) and cybersecurity standards.
• Strong analytical, communication, and stakeholder management skills.

Experience Requirements

• Overall industry experience of 8+ years.
• 6+ years in Product Management, with 3+ years in fraud, GRC, or AML domains.
• Proven experience delivering risk and compliance solutions in banking or financial services.

Academic Qualifications and Certifications

• Bachelor’s/ Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Master’s in Computer Science, Risk Management, Law, or related field is highly preferred.
• Certifications in Product Management, Change Management, Agile methodologies (Scrum/SAFe) is a plus.
• Certifications in GRC, AML (e.g., CAMS), or ServiceNow are a plus.

How to Apply

Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply.