The Sr. Product Manager (Fraud, Risk & AML) is responsible for defining and executing the product roadmap for fraud, Governance, Risk, and Compliance (GRC), and Anti-Money Laundering (AML) platforms, ensuring alignment with Equity Group’s Africa Recovery and Resilience Plan (ARRP).
The Key Responsibilities (Duties)
Product Strategy & Ownership
- Define and execute the product roadmap for fraud, GRC, and AML platforms aligned with Equity Group’s Africa Recovery and Resilience Plan (ARRP).
- Drive adoption of AI/ML-based fraud detection and behavioral analytics using NetGuardians.
- Lead the implementation of ServiceNow GRC modules for policy management, risk assessments, and audit automation.
- Ensure alignment with regional regulatory frameworks (e.g., CBK, BoU, RURA, FATF, GDPR).
Solution Design & Delivery
- Translate regulatory and operational risk requirements into scalable product features.
- Oversee deployment of transaction monitoring, sanctions screening, and case management systems.
- Collaborate with compliance, legal, and cybersecurity teams to ensure end-to-end coverage of risk controls.
- Ensure solutions are secure, auditable, and scalable across multiple jurisdictions.
Agile Product Management
- Manage product backlog, sprint planning, and release cycles in an Agile environment.
- Write user stories and acceptance criteria for fraud, GRC, and AML use cases.
- Track KPIs such as fraud detection rate, false positive reduction, and compliance SLA adherence.
Stakeholder Engagement
- Partner with Risk, Compliance, Internal Audit, and IT to align product features with business needs.
- Lead change management efforts including training, documentation, and stakeholder onboarding.
- Engage with external vendors (e.g., NetGuardians, ServiceNow) and regulatory bodies.
Innovation & Continuous Improvement
- Stay current with global trends in financial crime, RegTech, and digital risk.
- Evaluate and drive implementation of AI/ML models for anomaly detection and predictive risk scoring.
- Foster a culture of proactive risk management and continuous improvement.
Core Accountabilities and Deliverables
- Define and maintain a clear product vision and roadmap for Banking & Financial Services specific automation and AI product roadmap.
- Act as the primary liaison between business units, IT, and development teams to gather, validate, and prioritize user requirements.
- Product roadmap for fraud, GRC, and AML platforms.
- Documented user stories, risk control matrices, and compliance workflows.
- Governance frameworks for risk and compliance automation.
- Reports on fraud trends, risk posture, and regulatory compliance.
Key Technical and Leadership Competencies Required for Success in the Role
- Proficiency in managing the full product lifecycle: discovery, design, development, testing, deployment, and iteration.
- Expertise in NetGuardians, ServiceNow GRC, and AML platforms is a plus.
- Strong understanding of fraud typologies, regulatory frameworks, and risk management.
- Experience with Agile methodologies (Scrum, SAFe).
- Familiarity with data privacy laws (e.g., GDPR, DPDP Act) and cybersecurity standards.
- Strong analytical, communication, and stakeholder management skills.
Experience Requirements
- Overall industry experience of 8+ years.
- 6+ years in Product Management, with 3+ years in fraud, GRC, or AML domains.
- Proven experience delivering risk and compliance solutions in banking or financial services.
Academic Qualifications and Certifications
- Bachelor’s/Master’s degree Computer Science, Engineering, or related field (or equivalent experience).
- Master’s in Computer Science, Risk Management, Law, or related field.
- Certifications in Product Management, Change Management, Agile methodologies including but not limited to /Scrum/SAFe certifications is a plus.
- Certifications in GRC, AML (e.g., CAMS), or ServiceNow are a plus.
