Shop Branding Quality Assurance (QA) Specialist

Role Overview

The Shop Branding Quality Assurance (QA) Specialist is responsible for ensuring that all Sun King branded retail outlets consistently meet defined brand standards across signage, visibility, in-store experience, and material quality. This role focuses on auditing, compliance tracking, and continuous improvement of retail branding execution across the network.

Key Responsibilities

Shop Branding Audits & Compliance

• Conduct field audits of Sun King branded shops during and after the vendor branding process to conduct an audit check.
• Verify correct installation and usage of branding materials such as signage, wall branding, window decals, and complete product installations.
• Ensure alignment with brand guidelines regarding logo usage, colors, messaging, and layout.
• Identify and document gaps, inconsistencies, or damaged branding elements during the vendor branding process and ensure correction is addressed with the vendor.
• Document course correction initiatives.

Quality Assurance Process Execution

• Implement standardized QA checklists and audit frameworks.
• Capture photographic evidence and detailed reports for each outlet visit with timestamps.
• Score shops based on compliance metrics and defined QA benchmarks.
• Track vendor adherence to branding SLAs and installation standards.

Issue Identification & Resolution

• Flag and document branding defects, poor installations, or unauthorized modifications.
• Coordinate with vendors, installers, and internal teams to resolve issues.
• Follow up to ensure corrective actions are completed within timelines.

Data Collection & Reporting

• Maintain accurate records of shop audit results in digital tools or dashboards.
• Evaluate trends in compliance, regional performance, and recurring issues.
• Provide weekly/monthly reports with actionable insights and recommendations.
• Assist with performance scorecards for vendors and field teams.

Vendor & Field Team Coordination

• Work closely with branding vendors, installers, and field sales teams.
• Assist in onboarding and training vendors on branding standards.
• Monitor vendor performance and adherence to quality expectations.

Continuous Improvement

• Recommend improvements to branding materials, installation processes, and QA frameworks.
• Contribute to cost optimization by identifying inefficiencies or rework drivers.
• Assist with pilot programs for new branding formats or retail concepts.

Requirements & Qualifications

• Diploma or Bachelor’s degree in Marketing, Business, or a related field.
• 2–5 years’ experience in field marketing, retail execution, merchandising, or QA roles.
• Strong experience in retail branding, merchandising, and trade marketing, with a focus on brand consistency and visual quality standards.
• Proficiency in data collection and reporting tools such as ODK, KoboToolbox, Excel, or mobile audit applications, with basic data evaluation capability.
• High level of accuracy and quality control, with the ability to assess visual standards and ensure compliance across multiple locations.
• Strong problem-solving, field execution, and stakeholder coordination skills, with the ability to work independently and manage multiple sites.
• Highly disciplined, process-guided, comfortable with extensive travel and fieldwork, and able to balance speed, cost, and quality in execution.

How to Apply

Interested and qualified candidates should apply online through the Sun King recruitment portal at https://sunking.pinpointhq.com.